Breedery Return Policy

At Breedery, we are committed to providing our customers with top-quality products and a seamless shopping experience. We understand that there may be situations where you need to return a product, and we are here to assist you with our return policy.

1. Eligibility for Returns:

You may be eligible for a return if you meet the following criteria:

– You have purchased the product directly from our website, www.breedery.com.
– The product is in its original, unused, and unaltered condition.
– You initiate the return within 30 days of receiving the product.

2. Non-Returnable Items:

Certain items are not eligible for returns or refunds, including:

– Personalized or customized products.
– Items that have been used, damaged, or altered after delivery.
– Products without their original packaging.
– Gift cards and digital downloads.

3. Initiate a Return:

To start the return process, follow these steps:

– Log in to your Breedery account.
– Go to the “Order History” section and select the order containing the item you wish to return.
– Click on the “Return Items” button and follow the instructions provided.
– Provide a detailed reason for the return and any necessary information requested.

4. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a Breedery error (e.g., wrong item shipped, damaged product). We recommend using a trackable shipping method to ensure the safe return of your items.

5. Inspection and Approval:

Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will process your refund or replacement.

6. Refunds:

Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

7. Replacements and Exchanges:

If you wish to exchange a product, please initiate a return as described above and place a new order for the replacement item.

8. Warranty Claims:

If you believe a product is defective or covered under warranty, please get in touch with our customer support team and contact us for further assistance.

9. Contact Us:

If you have any questions or need assistance with your return, please don’t hesitate to contact our customer support team at our contact us page.

Breedery reserves the right to update or modify this return policy anytime. We encourage you to review this policy periodically for any changes.

Thank you for choosing Breedery, and we appreciate your understanding and cooperation with our return policy. We strive to ensure your satisfaction with every purchase.